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 Q&A: The National Health Service: Connecting for Health
Authors: Alana McVerry
Date: August 2007
Sector: Health
This report summarises learning from an event examining how ICT can enable public managers to deliver more joined-up, efficient and citizen-focused public services, focusing on the National Health Service
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 Q&A: The Criminal Justice System
Authors: Eleanor Passmore
Date: June 2007
Sector: Criminal Justice
This report summarises learning from the first in our series of events examining how ICT can enable public managers to deliver more joined-up, efficient and citizen-focused public services, focusing on the Criminal Justice System
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 Public services and ICT - final report.
Authors: Alexandra Jones and Laura Williams
Date: May 2006
This report argues that ICT has the potential to transform the relationship between citizens and public services
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 How ICT? Managing at the frontline
Authors: Alexandra Jones and Laura Williams
Date: September 2005
Discusses the role of information and communication technology (ICT) in improving public services
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 What ICT? Providing more customer-focused services
Authors: Alexandra Jones and Laura Williams
Date: June 2005
This the second report in the 'Public Services and ICT' series, explores the 'demand' side of public services and ICT.
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 Proxicommunication. ICT and the local public realm
Authors: William Davies
Date: January 2004
Over the past decade, digital technologies have often been presented as forces for globalisation and the ‘death of distance’, yet the vast majority of people’s day-to-day activities remain fairly local.
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 Fat pipes, connected people. Rethinking Broadband Britain
Authors: James Crabtree and Simon Roberts with John Curran, Bambos Neophytou, Rebecca Randell & Caitlin Scott
Date: January 2003
The Broadband industry must work out how to accelerate take-up. This report attempts to do just that
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 You don't know me but...Social capital and social software
Authors: William Davies
Date: January 2003
Discusses how software, and our use of the internet, is becoming more social.
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 Reality IT. Technology & everyday life
Date: January 2002
Looking at a range of different digital devices and functions, this report challenges the conventional assumption that technology changes lives in and of itself.
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